Our telephone befriending service is for adults aged 18 and over anywhere in the UK. Choose a friendly listener for a chat about your day, a favourite programme or something on your mind. Your befriender phones you from our office number at the time you book.
Not a crisis service. If you are in immediate danger, call 999. Need help now? Find urgent and free support.
In England, call NHS 111 for urgent mental health help. Samaritans will listen free, day or night, on 116 123.
At Let’s Just Talk OK, we believe that sometimes the most powerful thing a person can experience is simply being heard.
We understand that reaching out is not always easy. Our goal is to make every interaction feel comfortable, respectful, and reassuring. We aim to create an environment where people feel heard, valued, and treated with kindness.
What would you like from a call? Start with what befriending means and the reasons people try it. If getting out is difficult, compare phone and face-to-face befriending or read about telephone befriending across the UK. Families can explore calls for older people together.
If you want someone to talk to, you can choose a private listening session or time to vent by phone. Read how we handle confidentiality, what paying for a listener covers and how to choose between 30 and 60 minutes. The FAQs cover common booking questions.
Our loneliness guides are free to read. They include men’s experiences of loneliness, feeling lonely at Christmas and ways to find a real conversation online.
Working remotely or living alone can get quiet. Break up the day with a friendly chat.
When things are heavy, sometimes you just need to vent to someone who isn't involved.
Space to let off steam with someone who will listen
No specific reason needed. If you want to talk about your favourite TV show, we're all ears.
Choose a time that works for you from our simple calendar.
Choose a befriender and a time that suits you.
Your chosen befriender phones you from our office number at your booked time.
Choose a feeling to find something to read. Your choice stays in this check-in.
Talk openly without fear of criticism or pressure
Ideal when you need a listening ear, a sounding board, or someone to talk things through with.
Perfect for when you need a bit longer.
Human connection.
Sometimes a listening ear can make all the difference.
Calls are not recorded.
Bank level protection for payments.
Your data is important and will only be held for this service.
Information is only shared if the law requires it or someone may be at risk of harm. See our terms.
